Job Number #6984

Bilingual Customer Service Specialist

TITLE: Bilingual Customer Service Specialist

SALARY: $16.00/hour-$18.00/hour

LOCATION: Scarborough, ON

LENGTH OF ASSIGNMENT: 1 year contract to permanent

  • Provide customer support in both French and English
  • Manage large amounts of incoming calls/emails
  • Process orders, credits, credit claims
  • Review orders for accuracy/li>
  • Provide technical support
  • Handle customer complaints, provide appropriate solutions and alternatives within time limits
  • Filing documents
  • Perform all other duties as assigned
  • College or University degree or equivalent work experience
  • 2+ years of related experience within customer service
  • Bilingualism is required – fluency in French and English
  • Ability to communicate effectively with customers using Quebec French
  • Ability to work in a fast-paced setting
  • Excellent computer skills, including SAP ERP and Microsoft Office applications
  • Intermediate Excel skills are required – ability to work with spreadsheets
  • Strong verbal and written communication skills in both English and French
  • Highly developed sense of integrity and commitment to customer satisfaction
  • Strong organizational, decision-making, prioritizing and problem-solving skills
  • Solid attention to detail and listening skills

Please note that while we appreciate all applications, only those being considered will be contacted.

If you meet the above qualifications, and possess the above qualities, please send your resume and cover letter to

Please reference Bilingual Customer Service Specialist in the subject line

Send Us Your Resume

What Makes Us Different?

  • A dedicated account manager will act as your single point of contact.

  • Mier's one day working interview.

  • Mier has unprecedented tracking of the temporary market.

  • Unrivaled turn-around time.

    Mier Recruitment Specializes In...

  • Administration
  • Customer Service
  • Sales
  • Human Resources
  • Marketing
  • Operations

Mailing Address

  • 3700 Steeles Avenue West
    Suite 103
    Vaughan, Ontario
    Canada L4L 8K8

    Go to Google Map

General Inquiries

  • Telephone: 416.599.MIER (6437)

    Fax: 416.260.6679

    Please submit your resume.